Intensive Care Unit

Intensive Care Unit

Having a loved one in an Intensive Care Unit can be a troubling and anxious experience. Families often feel confused and helpless. It is a difficult time for the patient and family.

Our staff understands your feelings and will do what we can to keep the patient and family comfortable.

The Intensive Care Unit (ICU) is designed to provide intensive care nursing for patients seriously ill. Patients may be admitted for monitoring or support after surgery or for around-the-clock observation and frequent tests.

The nurses in the ICU are Registered Nurses (RNs) who have completed not only their basic nursing programs, but have additional and ongoing training to develop their specialized skills to work with sophisticated technology and to respond to varied needs. They are well prepared to handle emergency and crisis situations.

Visiting Hours & Regulations
Hours 8 a.m. - 6 p.m., 8 p.m. - 10 p.m.

Visiting restrictions:

  • Limited to two immediate family members at a time. Visitors are to be older than 13 years of age and free from respiratory infections.
  • Check at the nurse's station before entering a patient's room if the door is shut or a sign is posted.
  • The patient may ask to restrict visitors at any time. The nursing staff may ask you to step out when the patient needs rest or for procedures/personal care.
  • For patient privacy/confidentiality, visitors are asked to leave the Intensive Care Unit (ICU) during medical emergencies and at shift report times.
  • When asked to leave the patient's room, please wait in the ICU waiting room. Standing in the hallways affects the privacy of others.
  • Your family member may not be allowed to eat or drink while in the ICU. Please do not bring food or drink for yourself while visiting in the ICU. Please check with the nurse before bringing in food or drink for your family member.
  • If patient condition changes, the nurse may adjust visiting hours.

After 10 p.m.

  • 1 family member is allowed to spend the night in the ICU waiting room. We strongly encourage family members to take advantage of the sleep rooms & not to stay in the waiting room overnight.
  • Check with the volunteer or nurse regarding Family Sleep Rooms.

Maintaining Contact and Confidentiality
We are committed to providing you the information you need. You are encouraged to ask questions and express your concerns.

  • Each patient is asked to pick one or two spokesperson(s) to receive updates from the staff. If the patient is unable to do this, the family will be asked to select the spokesperson(s). These names are kept with the patient's record.
  • The spokesperson is responsible for providing information to all other family members or significant others.
  • Limit phone calls to family members only.
  • The nursing staff will provide regular condition reports.
  • Other inquirers are given current condition (serious or critical) by the staff and referred to the spokesperson for information they may wish to share. Confidentiality is a serious concern in providing quality care.
  • ICU phone numbers are given to the spokesperson(s) only.
  • The Visitors Waiting Room has one phone number which may be given to family members and significant others: 816-943-6801.

Personal Belongings
In an effort to minimize germs and infections, fresh flowers and plants are not permitted in patient rooms or in the unit.

Personal items are limited due to space. Family members may be asked to take them home. All electrical items brought in must be checked for safety before use.

Support
A volunteer is usually available outside the ICU doors to provide information, refreshments and other items to make your stay as pleasant as possible. Please see waiting room volunteer for other services available to you.

The Spiritual Care staff is available 24 hours a day. The nursing staff or operator can contact them for you. They would be pleased to provide support at any time.

There are special rooms available within the waiting room area:

  • Family Conference Room: For family meetings, reviewing educational materials. One hour time limit. No sleeping or food in this room.
  • Serenity Room: For meditation, prayer, quiet time. No sleeping or food in this room.
  • Children's Playroom: Children must be supervised by a family member or friend.

Information Booklet
The patient or spokesperson is given an information booklet which explains intensive care, the equipment, or medical terms that may be confusing. The booklet also contains space to record phone numbers and questions you may want to remember for the doctor or the staff. The booklet helps the spokesperson have information readily available when relaying information to others.

Courtesy and Confidentiality
Above all, we want to provide the privacy and confidentiality that are a part of quality care. Your cooperation is appreciated when you are asked to leave the patient care area and wait in the waiting room. For more information on St. Joseph’s ICU, call 816-943-6801.