St. Joseph and St. Mary’s Medical Centers have earned prestigious
honors in Professional Research Consultants’ (PRC) 2011 National
Excellence in Healthcare Awards. PRC presented Five-Star Patient Perception
Awards to the 2 North cardiac/telemetry unit and Mammography at St. Joseph,
and the 3 West medical/surgical unit and the Birthing Center at St. Mary’s.
Five-Star Patient Perception Awards are awarded to hospital service lines
that scored in the top 10 percent nationally in 2011 based on the percentage
of patients who rated the units as “Excellent” for Overall
Quality of Care questions.
“We are honored to be recognized among the best in the nation in
patient perception of care,” said Ginger Bliss, the Carondelet Health
executive with organizational responsibility for the customer experience.
“Every day our nurses and staff work diligently to ensure our patients
have the best experience possible. This award is a reflection of their
commitment and dedication to exceeding our patients’ expectations.”